By Danielle DeSaxe in the USA:
Exploitative practices exposed at McDonald’s restaurants
28 April 2014
Last March, several court cases were filed on behalf of McDonald’s food service employees in California, Michigan and New York. These lawsuits provide a glimpse into the exploitative and unlawful conditions that workers face throughout the fast-food industry.
A list of labor law violations in three of the California filings includes failure to pay wages on time, failure to pay all the wages owed, failure to pay overtime wages, failure to provide the required meal periods, and failure to provide required rest breaks, along with other violations. In many cases workers were asked to show up for shifts at a certain time. When they arrived, however, they were then forced to wait around (without pay) because of a program that the franchises use to monitor and calculate the amount of workers needed depending on the percentage of revenue.
In New York, some McDonald’s franchisees have a practice of deducting “uniform cleaning expenses” from workers’ paychecks. These “deductions” in turn push workers’ paychecks below the minimum wage.
Albert from Fillmore, California is a 25-year-old former employee of McDonald’s who left the restaurant to pursue an IT career. “There were quite a few days when we just didn’t eat,” he said, referring to the extremely low wages. “We were usually barely on time or at least a month late with our bills. The interest that builds up for the next bill makes it hard to keep up.”
Regarding the work scheduling system, he explained, “Some workers had evening shifts and then immediately had to clock in for a morning shift with only two hours in between.”
“They would steal wages from undocumented immigrants,” Albert continued. “The employers would threaten the immigrants’ jobs if they didn’t make themselves available on-call at all hours. Some workers were pregnant and given no maternity leave. One worker slipped and hit his hip against a frying machine. He got hit so hard that customers in the front heard it happen. He knew if he went to Urgent Care he would be punished by having his shifts cut or he would be laid off, so he had to work injured.”
Jessica from Los Angeles, who worked for McDonald’s for a year and a half, related similar experiences: “I injured myself many times on the job. If you get injured at that job, and it’s not a ‘serious’ injury that requires immediate emergency attention, the managers would often brush it off as nothing. Even a minor injury is legally supposed to be reported and can often lead to more serious injuries down the line, but they never reported those injuries, even when they required hospitalization.
“One time I was moving so quickly due to shop time, and I was working with french fries at the time.
[Sarcasm on]What a horrible anarchist communist Muslim Jewish peacenik hippie traitor to the United States this Jessica is! Of course, she should have said “freedom fries” instead of “French fries“[Sarcasm off].
The basket was greasy, so as I was picking the fries out of the grease the basket swung out of my hands and hit my arm and I still have a burn scar from it to this day. They wouldn’t even let me go home after receiving this huge burn on my arm.
“When you say you are sick, they don’t believe you ever, even when you are clearly sick. When they know you are sick they expect you to work anyway, or they punish you by cutting your hours down later on in the week or the next week.”
As for wage theft, Jessica claims, “I experienced a lot of wage theft through various different means. Every type of wage theft happened more than once. Sometimes I couldn’t take a lunch break due to their scheduling practices, and they never paid me for the lunch breaks I wasn’t allowed to take, like they are legally obligated to do.
“They were never clear on which breaks we were allowed to take, so for about six months I worked there for seven-hour shifts and I didn’t find out until many months that I was supposed to get two 10-minute breaks and a lunch. So they prevented me from taking one of my breaks and never paid me for the time I worked for six months. Every time I worked a seven-hour shift I was ripped off 10 minutes of break money.”
When asked about her living conditions, Jessica responded, “There is no way I would be able to move out on my own with the money I made from McDonald’s. I had no choice but to sign up for food stamps because we had no food in the house.”
Sergio from Oxnard, California worked for McDonald’s for about two years before he finally quit. When asked about the work conditions he and other employees faced, he responded, “When you work eight hours at McDonald’s you’re required two 10-minute paid breaks by law, and I worked quite a few shifts where I wasn’t allowed both of my breaks.”
He added, “Other people had their schedules cut. If they called out sick, their hours would be cut later on. My manager and I would joke that this work is modern-day slavery. There’s abuse going on between the corporation and the employees.”
When asked about living conditions of fast-food service workers, Sergio responded, “I would have had to have a second job to make a living on my own. For some of the people I worked with it was their main source of income. One was a registered nurse and he just couldn’t make ends meet with that job. One guy even owned his own restaurant and worked at McDonald’s on weekends just to make ends meet. If you’re lucky to get a raise it will be maybe 5-10 cents more, maybe once a year. After ACA [i.e., Obamacare] took effect, many people lost their jobs so that the company wouldn’t be obligated to provide them with health care coverage. That’s capitalism.”
Asked what he meant by “that’s capitalism,” Sergio replied, “To squeeze as much money as you possibly can out of as little as you can. That’s really what capitalism is.”
In 2012, the Bureau of Labor Statistics reported that the median annual wage for food preparation and serving related occupations was only $18,930, with a projected growth of only 9.4 percent by 2022. According to a 2013 study by the University of Illinois at Urbana-Champaign and UC Berkley Labor Center, the median wage for a fast-food worker is a mere $8.69 per hour.
While most fast-food workers only work part-time with a median of 30 hours per week, the study reported, “Even full-time hours are not enough to compensate for low wages. The families of more than half of the fast-food workers employed 40 or more hours per week are enrolled in public assistance programs.” Furthermore, the study notes, “Only 13 percent of core front-line fast-food workers receive health benefits through their employer, compared to 59 percent of workers as a whole.” The authors maintain that 44 percent of households with members in the food services sector are enrolled in some form of public assistance program.
Last year McDonald’s released an online pamphlet on budgeting advice for its workers, with tips on how to live off minimum wage. The budget even went so far as to recommend workers take a second job to make enough money to pay the bills. The “Sample Monthly Budget” attempts to allocate the $2,060 Monthly Net Income Total, with the heating budget listed as $0. The electric bill is a laughable $90, and the Daily Spending Money Goal is a mere $27, with a monthly limit of $20 for health insurance. The budget does not include any money for food. What’s worse, the budget is for a full-time worker, and most fast-food workers are not full-time.
While massive fortunes pile up at the top of the fast-food industry, workers on a daily basis are scammed and cheated even out of the starvation-level wages that they earn. Popular anger continues to mount over these practices.
Great article, and it’s in no way your fault reading it raised my blood pressure! 🙂 I don’t get it, everyone of those employees are the ONLY reason the CEOs are able to take home millions — they truly are narcissistic hoarding dregs who would probably choose to go to jail rather than part with even one of their millions!
I haven’t shopped at Wal-mart or Target in years b/c I refuse to give my money to corporations that treat their employees so disrespectfully — looks like I’m going to have to do the same with all the fast food dumps!
Meanwhile, McDonald’s wants to censor the English word ‘McJob’:
McJob — I hadn’t heard that b4, thank you for expanding my knowledge of the English language. 🙂
I told my husband about this tonight, and as with me he really doesn’t understand how the CEO can be so greedy — when has ANYONE needed more than a million, especially when there are so many employees under him that honestly need more? Gotta be proud of all these workers that are standing up and telling the narcissistic hoarding dregs that enough is enough!
More about these issues is at
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US: The president and founder of South Carolina’s Cathedral Bible College, Reginald Wayne Miller, faced federal charges on Friday.
Homeland Security agents say they have probable cause to charge him with forced labour, a felony that carries a maximum prison sentence of 20 years.
Prosecutors alleged he made international students work long hours with little pay by threatening their legal status.
Bail was set at $250,000 (£148,535). He is not allowed to visit the college’s campus or communicate with current or former foreign students.
Great post! Been reading a lot about different cases of bad employee treatment. Thanks for the info here!
I am working at McDonald. I find that it is a bad choice for me, but I have to continue cuz I just work on weekend. I hate it. Most of workers there have another job cuz they don’t get paid enough to support their lives. Managers are rude. We have to work a lot. Other word, I feel like I have been exploited. Cheap place!
Thanks for your comment! I hope McDonald’s workers actions to improve the situation will succeed.
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