‘Samsung’s worker abuse caused smartphone problems’

This video says about itself:

5 Samsung Galaxy S7‘s EXPLODING on Camera

19 September 2016

By James Tweedie:

South Korea: Samsung‘s troubles with phone blamed on abuse of workers

Tuesday 25th October 2016

THE International Trade Union Confederation (ITUC) warned yesterday that poor employment rights and working conditions lay at the root of Samsung’s problems with its exploding new smartphone.

That message coincided with hundreds of South Korean Galaxy Note 7 owners filing a lawsuit against the electronics giant over its handling of the fire-prone device.

Barrister Peter Young Yeel Ko, head of the Harvest law firm, said the 527 plaintiffs want Samsung to compensate them for the costs incurred in visiting shops to exchange their phones, for the hours they had to wait while transferring data and for the psychological harm caused by using a hazardous product.

His clients include a person who claims to have lost thousands of pictures from a family holiday and another who did an eight-hour round trip by car to return the phone.

The group are seeking 500,000 won (£360) compensation per person in their initial claims, a sum which could increase later.

Samsung shareholders are expected to demand answers from executives at Thursday’s extraordinary general meeting in Seoul, as the secretive “chaebol” system of business conglomerates in Korea is facing increasing scrutiny.

The ITUC has gathered evidence of cover-ups during inspection audits, as well as union-busting, at Samsung suppliers in the Philippines.

Technician Massimo Kuhano said: “I don’t have goggles to use with the grinding machines.

“If the company has a visit by auditors, the company will give us a mask, the safety equipment, but only … so that our visitors think it’s a good company.”

ITUC general secretary Sharan Burrow said: “As sure as night follows day, a culture of repression against a collective voice for Samsung employees has led to the disastrous quality failures at the company.

“When the workforce is afraid to speak out about real problems on the production line because of an arrogant and domineering management culture, workers and consumers alike face risks to their health and safety.”

“Samsung’s priorities are all wrong,” Ms Burrows said.

“Initially, they tried to minimise the problem and avoid the consequences, and they still show no signs of recognising the human and financial costs of the way they treat employees.”

“Samsung has indeed got its wires crossed. It should be concerned about customer safety and quality, but without concern for workers, corporate greed will be responsible for more deaths and injuries.”

Right now Samsung is considering dumping 4.3 million brand new Galaxy Note 7 phones following nearly 100 cases of exploding phones around the world. That is equivalent to almost 730,000 kilograms of hi-spec technology! While Samsung made the right call in taking their phones out of circulation to avoid more accidents or injuries, the question is now what are they going to do with this huge mountain of phones? Here.

12 thoughts on “‘Samsung’s worker abuse caused smartphone problems’

  1. Friday 28th October 2016

    posted by James Tweedie in World

    GLOBAL unions exposed Samsung’s union-busting yesterday as the South Korean electronics giant appointed its founder’s grandson to its board.

    The International Trade Union Confederation (ITUC) revealed details of a leaked PowerPoint presentation — intended for the eyes of corporate bosses only — decreeing specific “countermeasures” to be used to “dominate employees.”

    The move by former vice-chairman Lee Jae Yong — chairman Lee Kun Hee’s only son — to a bigger role comes at a crucial time for South Korea’s most powerful “chaebol” or family-owned conglomerate.

    Investors will will want to know how Mr Lee, whose grandfather founded Samsung in 1938, plans to win back trust after the Note 7, launched as Samsung’s answer to the latest iPhone, was withdrawn less than two months after its launch.

    The company reported dozens of reports of fires of both the original Note 7s and replacement phones handed to customers who handed in recalled phones.

    “He has never successfully demonstrated that he is eligible to be a board member,” said Law and Business Research Centre head Lee Jee Soo. “Just because he was born as the son of Lee Kun Hee, he is joining the board.”

    The ITUC pointed out the elder Mr Lee once reportedly declared the company would “recognise trade unions over my dead body!”

    The leaked presentation instructs Samsung managers to “isolate employees,” “punish leaders,” and “induce internal conflicts.”

    The Asia Resource Monitor Centre has reported instances of grave abuse, where Samsung “tapped workers’ phones, followed them and approached their families with threats.”

    It said Samsung’s “no-union” policy affects the entire Asian electronics industry, “because Samsung Electronics intervenes actively to prevent the formation of unions at its suppliers.”



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